Success Stories
NPS Shift from -27 to +21
This project was to help the Organization move its negative NPS score (-27) to a positive one. The score was for their IT team which provided Infrastructure services to other Organizations.
Within a year, we managed to bring the score from -27 to +21 through complete process review & improvement, setting up new processes for efficient customer complaint handling, streamlining request pipeline, setting up an effective vendor management system and providing/reviewing weekly/monthly reports.
IT Application Development
Running Tech projects mainly either Infrastructure management with ITIL or Software development project with complete SDLC following is our regular.
IT application developlemtn project for us starts from client requirement gathering, stakeholder understand & management, requirement mapping, team building/execution, actual development, testing, test deployment, roll out, beta testing and final release.
Marketing Strategy Impact
Every company whether small or big needs a clear marketing strategy to make their impact and to be visible to audiences.
With our marketing strategy, we have helped Organizations utilize all available avenues to make their brand presence.
Our clients like Het Jachthuis, English Zone, S Foods have seen a jump of over 100% in their brand presence and reognition with our strategies. These Organizations also utilized our finding to expand their horizon of business.
Online Presence in the form of Social Media
The world is getting closer with everything online. The pandemic has only made being Online the need of the time.
We helped our client English Zone to transition smoothly with minimum investment from their completely offline operations to online.
Our client Het Jachthuis had very little online presence when we started. We tapped on all the social platforms to give them a 650% jump to the hit rate to their website.
“Our website hits increased by over 650% and social media platform to 375%
We enjoyed working with them and highly recommend them”
— Mark Van De Poll, CEO
“Got us to do a smooth transition from Offline to Online with effective marketing helping us to open a new horizon of income”
— Mrinal Sonawane, Founder